Refunds are issued by two modes –
1) Physical Product replacement / Exchange (30 Day Replacement Guarantee) – In case of damaged, faulty, ‘Defective’ condition, or incorrect items we would replace it with a new one, upon receipt of the returned item. You may request a replacement at no extra cost. Exchange / Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund. (Applicable only for Forensic Products, Excluding Course & Certification Fees)
2) Refund (10 Days refund Guarantee)- In case you do not wish to receive the replacement, you would receive refund of paid amount. Before refund, you have to return: Original packaging and all physical items originally included by the manufacturer or IFS (including all manuals, accessories and gifts with purchase or other included or bonus items etc. Not applicable for Courses and Certifications).
3) NO REFUND : No Refund for all Online services, Course Fee, Certifications, Memberships, Opinions, Forensic Reports, Fingerprinting, Online Exam Fees and Consultancy, Delayed Refund Requests, Fraud Transactions, Suspicious Activities, Failure to submit transaction confirmation details etc.
Deductions Apply: Taxes, Service Fee, Payment Gateway Charges, Bank Charges, Convenience Fees etc.
The course fee paid for the course is non refundable. We can only refund the application fee when a course applied for has been cancelled by IFS, or Only in case he/she does not get a seat, also, the fee payment cannot be transferred to another course. Fee once paid is not refundable or adjustable under any circumstances in future. Don’t pay any extra amount apart from the requisite fee. Unused course benefits, study materials, course activities and portal benefits etc will not be refunded. Admission once cancelled will not be re-considered and fee paid will not be refunded under any circumstances. All payment are final so… No chargebacks or No refunds.
Payment through International Credit Cards, Debit Cards etc may be subject to providing support documents such as the latest Credit Card Statement with id proof.
Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details. Replacement / Exchange is available for all items. Refund is available for all physical products & not available for online products (e.g. eBooks) / online services and freebies for obvious reasons. Regarding complete online products and services, Refunds can be initiated for the following reasons: double and/or accidental deposits; a course applied for has been cancelled by IFS or Only in case he/she does not get a seat, unauthorized payments.
IFS reserves the right to refuse the refund that does not meet criteria. Shipping, payment gateway charges, PG taxes and insurance charges etc are non-refundable. In case of cheque return, bounce or dishonor you will also have to bear return charges and handling charges of Rs. 250 to 500 Rs.
For detailed information, T&C and guidelines please visit : www.ifsedu.in/rules-terms-and-conditions/